Frequently Asked Questions

There are a few steps you can take to ensure that your new range hood will fit your kitchen.  First, measure the height of your ceiling, then subtract the height of your base cabinets. Subtract the distance between your cook-top and the bottom of the range hood (approximately 34″). This should give you the height of your range hood.

You should be able to find it in your email history. If you can’t find it, please contact: [email protected]

Our tax and shipping fees for orders depend on several factors such as the destination of the package, the weight and size of the items ordered, and the selected shipping method. We strive to provide fair and transparent pricing for all of our customers, and these fees are calculated based on the actual costs we incur to ship and deliver your order. Additionally, we may be required to collect and remit sales tax in accordance with local and state laws. Customers can review the full details of our tax and shipping policies on our website or by contacting our customer support team for assistance. We are committed to ensuring that our customers receive their orders promptly and at a reasonable cost, and we appreciate their understanding of these fees.

 You may receive updates via email or text message regarding the status of your order. If you are having trouble finding or accessing your order status, you can contact our customer service for assistance. Providing your invoice number and other relevant information will help us locate your order and provide you with the latest updates. Contact: [email protected]

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